Privett Privacy Policy
We respect user privacy and strive to handle information appropriately.
1. Basic Policy
AlpsWestfield ("we" or "the operator") respects user privacy and appropriately handles personal information and user-related data in the mobile application "Privett."
2. Information We Collect and Use
Privett handles the following information to the extent necessary to provide its services.
Firebase Authentication user ID (UID)
Information related to linking or authentication with a Google or Apple account
Profile information (display name) provided by the user
Information about friend relationships and friend requests
Chat messages and information related to chats
FCM registration tokens and notification settings required for push notifications
Information related to blocking
Information necessary for adding friends via QR codes and transferring data between devices
Information handled by advertising services in connection with ad delivery
Information related to providing the Ad-Free feature (ad removal plan) and verifying purchase status
Device and technical information necessary for app use and service operation
Linking a Google or Apple account is optional. Users can use the basic features of Privett without linking an external account, and linking an account is not required to use the app.
When restoring data from a previously used Privett account, friend information will be restored, but messages will not be transferred. Messages from within the previous 72 hours are also not included in the transfer.
The same applies when restoring data from a previously used Privett account using a Google account, Apple Account, or similar services.
3. Purposes of Use
User authentication and account identification
Providing friend and chat features
Providing push notifications
Providing blocking features
Adding friends using QR codes
Transferring data between devices using Google or Apple account linking
Displaying advertisements
Providing the Ad-Free feature (ad removal plan) and verifying purchase status
Maintaining service security and stability
Preventing misuse and inappropriate use
Complying with applicable laws and regulations
4. Chat Data
Privett chat messages are stored in Google Firebase Firestore to provide the service.
Messages may include message content, sender UID, display name, sent time, read status, and other related information.
Normal Privett messages are automatically deleted after 72 hours.
Normal Privett messages are stored in encrypted form, and the operator cannot directly view the message content during normal service operation.
When a user selects "Permanently Delete Privett Data," the deletion process for applicable talks and messages is initiated.
Friend information is not stored or used for the purpose of allowing the operator to routinely identify and view individual users' content.
5. External Services
Privett uses the following external services to provide its services.
Google Firebase / Firebase Authentication
Google Cloud Firestore
Firebase Cloud Messaging
Google Sign-In
Apple Sign In (iOS)
Google AdMob
Google Play and Apple App Store billing systems
Google Fonts
The privacy policies and other terms of the respective service providers also apply to the handling of information by these services.
6. Advertising
Privett may display advertisements provided by Google AdMob when using the free version.
For advertising delivery, display, and related services, AdMob may handle advertising identifiers, device and technical information, and other information related to advertising based on Google's services and SDK specifications.
Google's Privacy Policy and information regarding Google AdMob also apply to the handling of information related to advertising.
7. Ad-Free Feature (Ad Removal Plan) and Purchase Information
Privett provides an Ad-Free feature (ad removal plan) that removes advertisements.
Purchases and purchase status verification are handled using the Google Play or Apple App Store billing systems.
Privett may handle information regarding purchase status, but the purchase history itself recorded by Google Play or the Apple App Store is not stored or managed by the operator.
Ad-Free purchase information can be restored from the Settings screen in Privett.
Deleting Privett data does not delete purchase history or purchase rights recorded by Google Play or the Apple App Store.
Therefore, when using Privett again, the Ad-Free status can be restored based on the purchase information recorded by the app store.
8. Camera Use
Privett uses the device camera to scan QR codes.
Camera footage used for QR code scanning is not stored by the operator as image data.
9. Data Deletion
Privett provides a feature that allows users to permanently delete their Privett-related data from within the app.
When "Permanently Delete Privett Data" is selected, the following types of data are deleted.
Information related to the Privett account
Profile information (display name)
Friend information
Talk rooms with friends
Messages in talk rooms
Block information
Pending friend request information
Privett settings and usage data stored on the device
Privett-related information associated with a linked Google or Apple account
However, certain information may be retained for a limited period when necessary for service security, fraud prevention, legal compliance, or other necessary purposes.
This may include information related to reports, data transfers, historical records, and other necessary information.
Retention periods may vary depending on the type and purpose of the data.
Purchase history and purchase rights recorded by Google Play or the Apple App Store are not deleted when Privett data is deleted.
10. Deletion Requests
If you cannot reinstall the app or otherwise cannot delete your data from within the app, you may request deletion by email.
Please include "Privett Data Deletion Request" in the subject or body of your email.
If you have linked a Google or Apple account to Privett, please provide the email address used for the linked account and contact us at:
info@alpswestfield.com
If you have not linked a Google or Apple account, Privett does not store the personal information necessary to identify your account through a web-based deletion request.
Friend information is also not stored in a form that allows an individual user to be identified through an email-based request. Therefore, it may not be possible to identify or delete specific data through a web-based procedure.
Normal Privett messages are automatically deleted after 72 hours.
11. Prohibited Activities and Safety Measures
To maintain a safe communication environment, Privett prohibits the following activities.
Statements or actions that suggest, encourage, or promote violence, killing, or other harm
Threats, intimidation, extortion, or other acts intended to cause harm to another person
Statements or actions that seriously violate another person's dignity, reputation, personality, or privacy
Defamation, harassment, persistent unwanted contact, or other conduct that causes mental or social harm
Using Privett for criminal or other illegal activities, or to facilitate or support such activities
Any activity involving child sexual abuse or exploitation (CSAE) or child sexual abuse material (CSAM)
Any other activity that violates applicable laws or seriously harms the safety or rights of other users
If we receive a report concerning conduct that violates, or may violate, these prohibitions, we may review the matter as necessary and take appropriate action in accordance with applicable laws and our policies.
Depending on the severity and circumstances of the violation, we may suspend or terminate the user's account.
If criminal activity, child sexual exploitation or abuse, or another serious safety concern is suspected, we may consult with or report the matter to law enforcement, relevant authorities, or specialized organizations as necessary.
Reported content is handled only to the extent necessary to maintain service safety.
For specific requirements, reporting procedures, and response policies concerning child safety, please refer to the "Child Safety Standards."
12. Changes to This Privacy Policy
We may modify this Privacy Policy as necessary due to changes in laws, changes to the service, or other circumstances.
The revised Privacy Policy will become effective when it is posted on this page.
13. Contact
AlpsWestfield
Email: info@alpswestfield.com